Information Technology Specialist

Overview

Under the direction of a Manager of Information Technology Services 1, the Information Technology Specialist 4 will be assigned to the Enterprise Analysis team in the Programs and Planning Bureau within the Chief Strategy Office (CSO). The Information Technology Specialist 4 will focus on Business Development, Business Architecture, Business Systems Analysis, Design, Data Analysis, Product Management, and Quality Assurance for IT solutions and key NYS Governor’s initiatives.

The incumbent will be responsible for developing system requirements and design, analyzing systems and application requirements to understand customer needs, and collaborating with cross-functional teams for successful in-client product deliveries.

• Develop detailed project plans collaboratively with ITS staff, agency staff and end users.
• Collaborate with cross-functional teams (DT, Shared services, and Agencies) to ensure technical and architectural specifications follow defined standards.
• Facilitate meetings with Business Solutions staff, end users, and management.
• Oversee the execution of applications, ensuring applications function accurately and are available to our internal and external business customers
• Manage issue resolution ensuring that they are addressed promptly based on priority.
• Manage CSO IT systems to ensure core technologies work properly and assist/ensure team members are properly trained in systems/tools used to perform work (e.g., O356 Application Suite).
• Manage and Monitor product development/implementation for product releases using standard Secure System Development Lifecycle (SSDLC) and Agile methodology for specific system applications.
• Develop and manage all relevant product baseline artifacts required for product project
• Develop, manage, and monitor project schedules using advanced MS Project experience to identify milestones, dependencies, and critical paths, and identify alternatives for accommodating resource conflicts and/or compressing schedules, if required, and any risks associated with those alternatives
• Collaborate with business owners, technical teams and subject matter experts in IT product/solution research and documentation of proposals with cost benefits analysis, roadmaps/forecasting, procurement, partnership opportunities and alternatives to customize and configure IT products to meet business requirements.
• Create and maintain documentation on ITS processes, policies, application configuration and help related materials.
• Perform regular audits and quality assurance tests to ensure the functionality and efficiency of ITS products and services.
• Manage the resolution of IT product and service issues.
• Perform the full range of supervisory duties.

Minimum Qualifications
Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be listed appointed.

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City…