Section Manager - ERP Solutions

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Apply by:
All applications must be submitted by 5:00 pm on Sunday, February 1, 2026. Applications received after 5:00 pm will not be considered.

Note:
Sponsorship is not available for this position. Applicants must hold unrestricted work authorization. NYSTRS is unable to sponsor or assume sponsorship of an employment visa for this position now or in the future.

Under the direction of either the Director or Assistant Director of IT
- Enterprise Applications and Solutions, the Section Manager of ERP Solutions will plan, direct and coordinate the day-to-day and medium-term activities of assigned staff and units. This encompasses all functions including, but not limited to, budgeting, personnel planning, technological strategies, supervision of daily operations, business continuity planning, customer service, quality assurance, supporting business processes and critical business solutions. This position will be a key member of the Applications Architecture team and have significant responsibilities in the process of setting the long-term applications direction for NYSTRS.

This position will interact will all levels of employees at NYSTRS and will include significant interactions with the executive team and will work closely with the management of all divisions and departments.

• A bachelor’s degree in computer science, data science, mathematics or a related field, and 3 years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization;
  OR
• An associate degree in computer science, data science, mathematics, or a closely related field, and 4 years of experience at the supervisory level in Information Technology, including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization;
  OR
• Five years of experience at the supervisory level in Information Technology including oversight of budgeting, planning, and personnel matters for multiple units within an Information Technology organization.

The ideal candidate will have experience with the following:

• Directly developing or significant leadership of teams who have developed solutions within a market leading ERP platform and its related technology stacks
• Utilizing either Workday (HCM and FIN) or with Pension (Defined Benefit) packages
• Proficiency in facilitating meetings to elicit requirements from stakeholders
• Leading project teams consisting of staff from multiple departments, coordinating their efforts and communicating progress to stakeholders and management
• Communicating IT operational activities and issues to various groups of stakeholders, as well as management and executive staff
• Overseeing subordinate staff by communicating job expectations, planning, monitoring and appraising job results, coaching, counseling and disciplining employees, and initiating, coordinating and enforcing policies and procedures
• Administering and participating in the recruitment, selection, orientation and training of staff, identifying and developing personal growth opportunities for staff, and maintaining a safe and secure work environment for staff

Additionally, the ideal candidate will demonstrate the following:

• Commitment to providing exceptional customer service
• Exceptional leadership, communication, and interpersonal skills
• Advanced organizational and analytical skills with a strong ability to solve problems
• Proficiency in the use of Microsoft Office products which include Excel, PowerPoint and Word

Currently we have a hybrid work schedule which may be subject to change in the future.

The duties of the Section Manager - ERP Solutions include, but are not limited to, the following:

• Oversee the section's staff by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees
• Manage…