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ServiceNow ITSM Architect for Service Desk Transformation
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-17
Listing for:
Accenture
Full Time
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager
Job Description & How to Apply Below
A global consulting firm is seeking an experienced Enterprise Solution Architect in Albany, NY, to lead design for Service Now ITSM solutions. This role requires deep expertise in Service Desk operations and technical proficiency in Service Now, focusing on customer engagement and presales activities. Responsibilities include designing scalable service delivery solutions and collaborating with clients to optimize IT operations. Candidates should have a minimum of 8 years in a tech environment, including hands-on Service Now experience.
Competitive compensation is offered based on location and experience.
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