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System Integration Engineer- Level II
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-13
Listing for:
LanceSoft Inc
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
Cloud Computing, Data Engineer, IT Consultant
Job Description & How to Apply Below
Job Description
- A System Integration Engineer for Salesforce platform is responsible for translating business needs/strategies and capability requirements into scalable, secure, and reusable Salesforce platform solutions across multiple agencies. This role defines end-to-end solution architecture, ensures alignment with the CoE (Center of Excellence) guardrails, and provides technical leadership to solution teams delivering case management, citizen engagement, and AI (Artificial Intelligence) analytics capabilities.
- Defines full architecture blueprint including business processes, integration, data, security, and components.
- Design multi-cloud Salesforce solutions that align with business strategies and agency’s needs by leveraging the Salesforce platform capabilities (Service Cloud, Experience Cloud, Omni Studio, Data Cloud, Mule Soft, Agentforce, Tableau).
- Define system boundaries, guardrails, data models, integration and environment strategy.
- Extend Public Sector Salesforce solution and data models for specific needs of agencies.
- Design for multi-agency reuse, i.e., reusable intake and engagement solution patterns (Portals and Omni-Channels).
- Ensure Agency use cases (e.g. child welfare, licensing, investigation) fit into standardized Salesforce accelerators instead of creating custom silos.
- Architect data flows and cross agency analytics.
- Level II
- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer - Level II - More than seven (7) years of Salesforce architecture and solution design experience.
- Level II - Minimum 3 years’ experience in using Salesforce Service Cloud and CRM.
- 2 years’ experience in with Salesforce integrations using REST/SOAP APIs, and Mule Soft.
- 2 years’ experience in designing large multi-org or multi-tenant Salesforce solutions
- Salesforce Certified Application Architect
- 1 year experience of Salesforce Shield, encryption, and platform security.
- 1 years’ experience in Salesforce Marketing Cloud
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