Business Analyst III

Workforce Classification:

Telecommuter

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Ready to turn ambiguity into AI‑powered impact? Join us as a Business Analyst III and transform complex, cross‑functional business needs into outcomes that matter. You’ll be at the center of initiatives with visible reach across the organization—unlocking automation opportunities, accelerating decisions, and delivering solutions that make a measurable difference.

In this role, you’ll map end‑to‑end workflows, spot high‑ROI use cases for automation and AI agents, and co‑create low‑code/no‑code solutions (think Power Apps and Copilot) that teams adopt. From translating requirements to validating performance, you’ll champion digital innovation—driving continuous improvement, scalability, and real business value.

The Business Analyst III works to proactively and creatively solve for business needs through broad cross‑functional collaboration. Responsible for eliciting, documenting, and defining business requirements and contributing to process development for moderately complex projects and/or initiatives with visible impact to the business and / or systems. Leverages experience in influencing business decisions to deliver key insights and optimize solutions that have a visible impact to the business.

• Translate ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity utilizing AI.
• Assess and analyze existing business processes across departments to identify inefficiencies, bottlenecks and opportunities for automation or optimization using AI-driven solutions. Manage requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
• Partner with business stakeholders to understand operational goals, pain points, and success metrics, translating business needs into AI-enabled process improvements.
• Partner with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
• Design and recommend AI-based solutions, including workflow automation, predictive analytics, natural language processing, and decision-support tools, aligned with organizational strategy.
• Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross-functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
• Conduct research and interviews subject matter experts to create "As-is" and "To-be" process flows. Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
• Develop business cases and ROI analyses for proposed AI initiatives, outlining cost, impact, risk, and implementation timelines.
• Create business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing. Create the traceability between requirements and scenarios to ensure business requirements are met. May monitor and report on testing activity and results.
• Consult with others in the development of appropriate training materials to support the needs of functional areas.
• May provide support to other entry and junior level Business Analysts.
• May investigate and research system problems and enhancements, working collaboratively with IT and…