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CCaaS Transformation Lead — Global Delivery & Strategy
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-03
Listing for:
Accenture
Full Time
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing
Job Description & How to Apply Below
A leading consulting firm is looking for a strategic leader to drive technology transformation in their CCaaS offerings. The ideal candidate will have over 8 years of experience in technology transformation, specializing in cloud-based contact center solutions. This role involves developing and executing comprehensive strategies that drive innovation and enhance service delivery for clients across various sectors. Strong leadership and communication skills are essential for success in this position.
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