Associate Director, Identity Access Management; IAM

Associate Director, Identity Access Management (IAM)

KPMG is looking for an experienced professional to lead our Identity Access Management (IAM) group within KPMG International’s Global Technology & Services team.

Responsibilities:

• Lead and motivate a global team of internal and vendor-provided IAM professionals, fostering a culture of high performance, collaboration, and continuous improvement.
• Manage the delivery of critical authentication services, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA), primarily leveraging Entra  Okta, to secure cloud and on‑premise solutions.
• Act as the primary point of contact for internal customers, ensuring a high level of service and satisfaction by effectively communicating technical concepts to non‑technical audiences and managing expectations.
• Develop and maintain strong relationships with internal stakeholders and external vendors, using strong negotiation and communication skills to align on service delivery, enhancements, and strategic goals.
• Oversee the performance of the managed services agreement with the team's trusted vendor, ensuring service level agreements (SLAs) are met and value is delivered.
• Contribute to the IAM service roadmap and strategy, identifying opportunities for service improvement and ensuring alignment with the organization’s evolving technology needs.
• Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment.

Qualifications:

• Minimum ten years of recent experience, with at least five years of relevant qualified experience.
• Bachelor’s degree from an accredited college or university, or equivalent work experience of five years and a total of ten years as a professional.
• High school diploma or GED required; a bachelor’s degree or five years of relevant work is preferred.
• Experience delivering a high standard of customer service, guiding both technical and non‑technical stakeholders.
• Passion for leading and developing people, with exceptional communication, negotiation, and interpersonal skills to motivate a team and build strong relationships.
• Strategic mindset, with the ability to keep a team focused on achieving operational excellence and long‑term goals.
• Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; KPMG will not sponsor work visa status for this opportunity.

Employment details: Full‑time, Mid‑Senior level.

KPMG is an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected category.