Community Health Worker St. Peter's Hospital

Employment Type

Employment Type: Full time

Shift: Day Shift

Description: Posting

This position works in collaboration with the Community Health and Well-Being Team, as well as the Integration Care Coordination System.

• Recognized leader:
  Magnet Hospital in the Capital Region
• Quality of Life:
  Where career opportunities and quality of life converge
• Advancement:
  Strong orientation program, generous tuition allowance and career development
• Work/Life:
  Positions and shifts to accommodate all schedules
• We offer great Benefits including:
  Competitive Pay, Paid Leave. Shift Differentials, just to name a few.

A Community Health Worker (CHW) is a frontline public health worker, who is a trusted member of and/or has a remarkable understanding of the community served. This trusting relationship with the community enables the CHW to serve as a liaison/link/intermediary between the SPHP and the community to facilitate access to services and improve the quality and cultural competence of service delivery.

A CHW builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy.

• Conducts and interprets individual assessments to identify non-clinical needs and mitigate any barriers to resources and services.
• Improves access to health and human services for individuals through in-person interactions, telephone contacts, and coordination of referrals per protocols of ministry's specific programming.
• Reinforces health literacy and educational messages using appropriate tools and supplies within scope of practice.
• Serves as a liaison between providers and patients to facilitate communication and coordination of services.
• Continuously expands knowledge and understanding of community services and resources; maintains frequent contact with community agencies serving vulnerable populations and participates in community meetings.
• Uses Social Care tools via Together Care (or similar protocols) for care coordination.
• Assists with data collection.
• Screen and mitigate social care needs of our dually eligible population (patients enrolled in both Medicaid and Medicare), as an intervention to reduce preventable hospitalizations (SO Metric)
• Address and mitigate social care needs for colleagues, as part of the Colleague Resiliency Plan.

• High School Diploma required / Associates Degree preferred.
• Minimum one (1) year of community involvement experience.
• Ability to earn a CHW certificate is preferred.
• Must be able to operate effectively in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively interview patients/clients and accurately record medical information. Ability to effectively present information in one-on-one and small group situations to clients, and other employees of the organization. Ability to effectively relate pertinent information with medical and social service professionals.
• Work requires ability to communicate orally and to hear or communicate with target population. Bi-lingual skills to work with patients in their native language are preferred; certification as a medical interpreter/translator is a plus
• Work requires proofreading and checking documents for accuracy.
• Basic Life Support (BLS) certification is preferred.
• Must be comfortable working and serving in a diverse and inclusive environment, and operating in a collaborative, shared leadership environment with clinical supervision where applicable.
• Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Regional Health Ministries…