Operations Center Technician, GS

Position Overview

This position advertised has been exempted from the federal civilian hiring freeze.

• Applicant organization: FBI
• Type of position:
  Full‑time
• Grade:
  Full or higher
• Duty location:
  City or state
• Appointment type:
  Permanent or temporary

All federal employees who opted into the Deferred Resignation Program (DRP) must resign prior to appointment in their new position.

Job Title:

Operations Center Technician, GS‑7/8

Job

Opening Date:
January 26, 2026

Closing Date:
February 9, 2026 at 11:59 p.m. (ET)

Full Performance Level: GS‑8

Location:

Albany, NY;
Baltimore, MD;
Boston, MA;
Chicago, IL;
Cleveland, OH;
Columbia, SC;
Dallas, TX;
Detroit, MI;
Houston, TX;
Jacksonville, FL;
Kansas City, MO;
Little Rock, AR;
Los Angeles, CA;
Miami, FL;
Nashville, TN;
New Haven, CT;
New Orleans, NO;
New York, NY;
Newark, NJ;
Norfolk, VA;
Pittsburgh, PA;
Portland, OR;
Richmond, VA;
Salt Lake City, UT;
San Juan, PR;
Seattle, WA;
Tampa, FL;
Washington, DC

Division:
Albany, Baltimore, Boston, Chicago, Cleveland, Columbia, Dallas, Detroit, Houston, Jacksonville, Kansas City, Little Rock, Los Angeles, Miami, Nashville, New Haven, New York, Newark, Norfolk, Pittsburgh, Portland, Richmond, Salt Lake City, San Juan, Seattle, Tampa, Washington

Working Hours:

Will vary – selectees may be required to work shift work including nights, weekends, and holidays as needed by the Field Office.

Job Type: Full Time/Permanent

All U.S. citizens

Email:

GS‑7: $43,106.00 – $56,039.00
GS‑8: $47,738.00 – $62,057.00

NOTE:

The salaries listed above are the base rate of pay for federal employees on the General Schedule (GS) pay scale.

A complete list of pay tables factoring in locality pay (based on geographical area) can be found on OPM.gov.

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Please ensure to specify your location preference(s) when applying. Your application will only be considered for the location preference(s) that you have selected.

This job opening will be used to fill OCT positions across FBI Field Offices. Please select your location preference(s) based on the Field Office’s Headquarters City location. Due to the fluidity of vacancies, there is no guarantee which Field Offices will have openings within the time frame of this announcement. As vacancies become available, hiring managers with a vacancy will receive a list of eligible applicants for their location.

Applicants may be contacted directly by the Division if/when there is a vacancy. This job opening will be available quarterly during Fiscal Year 2026.

• Must be a U.S. citizen
• Must be able to obtain a Top Secret‑SCI clearance
• Some travel may be required

Most work is sedentary, but the job does require the ability to move around the office and lift and carry light items such as office files and boxes, books, copier paper, etc. Periods of high stress occur during a crisis.

The environment involves everyday risks or discomforts that require normal safety precautions. The work area is adequately lighted, heated, and ventilated. Some work may require the use of protective biological hoods, gloves, and specially fitted masks because of high risks of potential exposure to biological contaminates. The incumbent of this position may be required to work all shifts based on the needs of the office.

• Conducts complicated searches on multiple databases and systems to locate data and analyze information.
• Determines the significance, validity, and reliability of data and produces written reports for use within the FBI.
• Utilizes the appropriate methods and techniques to handle difficult conversations telephonically and face to face with the public.
• Prioritizes all incoming emergency and non‑emergency communications identifying the appropriate level of response, determining other critical information, and notifying respondents accordingly.
• Maintains constant communication with the on‑scene point of contact for an…