Specialty Health Home Care Coordinator; Req

Specialty Health Home Care Coordinator (Req 101021)

Join the team at Whitney M. Young, Jr. Health Center and help provide high quality, affordable, and accessible healthcare to our diverse community.

Benefits
:
Generous time off, affordable health, dental and vision insurance, 401(k) with employer match, tuition reimbursement, term life insurance, commuter benefits, and more.

The Specialty Health Home Care Coordinator is responsible for performance of Specialty Mental Health-Health Home Plus-Assisted Outpatient Treatment (HH+/AOT) Care Coordination services. This includes conducting specialty assessments, creating enhanced service plans, and coordinating intensive care to reduce hospitalizations and increase independence. The role addresses medical, behavioral health, community services, and social determinants of health for participants with severe persistent mental illness, co‑occurring substance use disorders, and chronic medical conditions, ensuring they have full access to necessary care.

• Manage oversight of care coordination activities for Specialty Mental Health-Health Home Plus-Assisted Outpatient Treatment caseload.
• Conduct outreach and engagement for assigned program participants.
• Advocate to facilitate access to services.
• Conduct intakes and comprehensive assessments.
• Develop specialty service plans to address the medical, mental health, substance use, and social services needs of program participants.
• Assist patients to achieve outcomes required by the Lead Health Home, NYSDOH, and OMH.
• Maintain assigned caseload of patients in all phases of Health Home care coordination and meet a productivity rate established by the supervisor.
• Utilize a strengths‑based approach to prompt appropriate community resources and assist participants with goal attainment.
• Participate in care management treatment teams; collaborate with primary care and behavioral health providers.
• Submit timely, accurate documentation—including assessments, progress notes, service plans—in the electronic health record(s) as required by NYS DOH, OMH, Lead Health Home, and WYH.
• Document and complete billing information as set forth by NYS DOH, OMH, WYH, and the Lead agency.
• Attend meetings and trainings assigned by the supervisor.
• Remain compliant with local, state, and federal regulations (e.g., DHHS, HRSA, NYS DOH, OMH, Joint Commission, NCQA-PCMH).
• Adhere to National Patient Safety Goals defined by the Joint Commission and Whitney M. Young Jr. Health Center.
• Complete other duties as assigned.

Bachelor’s degree in a qualifying field and two (2) years of experience directly serving adults with severe and persistent mental illness, developmental disabilities, or alcoholism/substance abuse; OR linking individuals with SPMI, I/DD, or alcoholism/substance abuse to a broad range of services. Employees must possess a clean license, a valid driver’s license, and proof of adequate auto insurance.

Master’s degree in a qualifying field and one (1) year of experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Salary Range
: $24.00 – $26.00 per hour.