Patient Access Specialist

Location: City of Albany

Patient Access Specialist page is loaded## Patient Access Specialist locations:
43 New Scotland Avenue time type:
Full time posted on:
Posted Todayjob requisition :
68159

Department/Unit:

Patient Access

Work Shift:

Day (United States of America)
Salary Range:$40,495.10 - $52,643.64

The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or  patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response  and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability  to understand and apply contractual benefits to the service being rendered, with ability to have a financial discussion with  patient regarding payment responsibility.

Must be comfortable in the collection of financial responsibility from the patient  based on eligibility response or estimate for services.

Education:

Associates Preferred    Licensure, Certification & Registration:
CHAA (or acquired within 2 years of hire)

Experience:

Strong computer skill   3 – 5 years experience   Hospital or Physician office experience, preferred   Strong insurance knowledge regarding payer contract interpretation including Authorization Requirements and Setting of Care  Skills, Knowledge & Abilities:
Proven customer service skill with ability to exceed expectations   Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of very tight time frames to execute task   Strong understanding of ADT system; encounter correction   Ability to learn in classroom setting; utilizing resources   Ability to remain composed under pressure   Ability to review information and draw appropriate conclusion   Good judgement and ability to be resourceful to problem solve;

escalate issues as needed   Team minded worth ethic   Demonstrated ability interpret patient’s insurance benefits and apply the applicable contractual obligations   Critical thinking ability regarding issues with financially securing payment   Ability to discuss sensitive concepts with patients regarding financial obligations

The Patient Access Specialist is responsible for the capture of demographic and insurance information either by telephone or  patient facing.  Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response  and capture appropriate health insurance information as it pertains to the service being rendered.  The position requires ability  to understand and apply contractual benefits to the service being rendered, with ability to have a financial discussion with  patient regarding payment responsibility.
Must be comfortable in the collection of financial responsibility from the patient  based on eligibility response or estimate for services.

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Albany Medical Center is the centerpiece of medicine, research, and medical education in New York’s Capital  Region and is the area's largest private employer with more than 10,000 employees. Albany Medical Center offers excellent career opportunities in a wide range of roles in both patient care and  administration. We value all our staff members and offer  including:
· Excellent health care coverage with no copay at Albany Medical Center providers
· A wide array of services and programs to support emotional, physical, and mental wellbeing Anchored in the state’s historic capital city, Albany Medical Center offers a full range of inpatient and outpatient care  and is home to the region’s largest hospital, only Level 1 adult and pediatric trauma centers, and only children’s hospital. The  downtown campus also offers opportunities at Albany Medical College.

, along with , , , and the , form the Albany Med Health System, serving more than three million people over 25 counties.
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