Sr. Fraud Solutions Strategist - Deposit​/Card Segment

Overview

Location: 4910 Tiedeman Road, Brooklyn Ohio

Job Summary As a Senior Fraud Solutions Strategist, you will be responsible for developing, implementing, and refining fraud prevention solutions and strategies to safeguard the Deposit/Card Segment and our clients against financial losses and reputational risks. Leveraging your expertise in fraud detection techniques and industry best practices, you will work cross-functionally with internal stakeholders to assess emerging threats, enhance detection capabilities, and optimize fraud prevention processes and client experience across Key Bank products, channels and line of business segments.

• Lead the development, execution, and continuous refinement of fraud prevention strategies and solutions aligned with organizational objectives , industry regulations, and evolving risk trends.
• Identify , assess, and mitigate emerging fraud risks across multiple products, channels, and business segments through ongoing risk assessments and environmental scanning.
• Drive enterprise‑level strategic improvement initiatives that deliver measurable benefits, including reduced fraud losses, operational efficiency, regulatory compliance, and enhanced client experience.
• Analyze large and complex datasets to identify fraud patterns, anomalies, and vulnerabilities, translating insights into actionable recommendations for senior leadership.
• Establish, monitor, and report on key performance indicators (KPIs) and metrics to evaluate the effectiveness of fraud prevention strategies and operational processes.
• Lead the response to fraud incidents, including investigation, root cause analysis, remediation planning, and communication of impacts and outcomes to key stakeholders.
• Serve as a trusted advisor to internal and external partners by building strong relationships and influencing decisions across product, channel, line of business, technology, operations, legal, compliance, and vendor teams.
• Partner with cross‑functional stakeholders to prioritize, plan, and execute work effectively, ensuring initiatives and remediation efforts are tracked and completed on time.
• Apply strong project management discipline to lead complex initiatives such as system enhancements, application upgrades, issue remediation plans, and second‑ and third‑line defense exams.
• Maintain deep expertise in industry trends, fraud practices, risk management, compliance, and operational standards, ensuring alignment with regulatory requirements and internal policies.
• Translate complex analytical findings and technical solutions into clear, concise communications for senior management and business stakeholders.
• Develop and deliver training and awareness programs to educate employees on fraud detection techniques, best practices, and reporting procedures.
• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and scalability of fraud prevention processes, tools, and systems.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all Key Bank policies and procedures, including without limitation, acting professionally at all times , conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

• Bachelor's Degree (preferred) or equivalent work experience

• 5+ years of experience in a project role in the financial services industry, ideally within Fraud
• Demonstrated experience developing, implementing, or supporting fraud prevention strategies or solutions
• Experience analyzing large datasets to identify fraud trends, risks, or anomalies
• Experience working cross‑functionally with partners across product, technology, operations, legal, and compliance
• Ability to influence and communicate effectively with senior leaders and executives
• Experience with Agile project management practices (preferred)
• P rior experience in fraud operations, a uthentication, or other related risk fields (preferred)
• Experience in Card Products , Channels, & Deposits (preferred)

• Production Application Systems Expertise
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