Office Assistant ; NY HELPS

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This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. Employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.

While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Note:

The ability to fill this/these position(s) is subject to DOB guidelines for processing personnel transactions.

Note:

A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations;

or, 55b/c eligible.

If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:

• New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)
• Employees who are currently serving in the same title are eligible for reassignment without change in title or status;
• Candidates reachable on the appropriate eligible list for this title and location;
• Employees eligible for transfer.

Non-Competitive

Minimum Qualifications:

None

The incumbent must be able to perform the following essential functions:

• Prepare and distribute mail, photocopy and scan documents, organize large volumes of documents, send and receive faxes, type and perform other routine clerical functions as required;
• Maintain filing systems and continuous work flow of confidential documentation;
• Communicate effectively, both verbally and in writing, to handle inquiries and provide information to our customers (Tax employees) via phone and email;
• Respond timely to verification of employment requests and no-fault insurance claims;
• Assist with office coverage, answering telephone inquiries and direct to appropriate staff;
• Create, organize, and maintain files, mail logs, protocols and procedures, both electronic and paper based;
• Review and process various payroll forms i.e. direct deposit, withholding taxes, retirement enrollment;
• Create, type, edit, proofread, and format documents, memos, and letters as well as generate reports and maintain records as needed;
• Demonstrate knowledge, understanding, and correct application of standard office procedures;
• Collaborate constructively with other staff to identify problem areas and resolve issues;
• Comply with the Office of Human Resources Management, Affirmative Action, Code of Conduct, Ethics, and Internal Control rules, policies and procedures; and
• Adhere to the Department's time and attendance rules and regulations.

This position is in office, full-time.

Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation & Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation & Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check).

New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.