Financial Aid Counselor

As a Financial Aid Counselor, you will play a crucial role in assisting students in navigating the financial aid process and ensuring access to education through effective financial planning. Your responsibilities will include evaluating financial aid applications, counseling students on available aid programs, and providing information about funding options. This position requires a keen understanding of financial aid regulations, excellent communication skills, and a commitment to promoting accessibility to education.

This is a full-time hybrid role requiring a minimum of two onsite days per week at Excelsior University’s headquarters in Albany, NY, with remaining days remote.

• Provide individualized counseling to students regarding financial aid options, eligibility criteria, and application procedures over the phone, email, text, and in virtual meetings.
• Assist students in understanding different types of financial aid programs and amounts of funding available, including grants, scholarships, loans, etc.

• Evaluate and process financial aid applications, ensuring accuracy and compliance with federal, state, and institutional guidelines.
• Collaborate with other departments to obtain necessary documentation and information for financial aid assessments.

• Review financial aid packages based on students' eligibility and financial need.
• Communicate award information clearly to students, addressing any inquiries and providing additional guidance as needed.

• Conduct workshops and informational sessions to educate students and parents about the financial aid process, Final date to receive applicationss, and available resources.

• Stay current on federal and state financial aid regulations, ensuring adherence to compliance requirements in all aspects of financial aid administration.
• Attend trainings and conferences to enhance professional development.

• Maintain accurate and confidential student records related to financial aid applications, awards, and communication.

• Provide excellent student service by promptly responding to inquiries, resolving issues, and guiding students through the financial aid process.

• Collaborate with other departments, such as admissions and academic advising, to ensure a coordinated approach in supporting students' financial needs.
• Other duties as assigned to support the unit or the institution.

• Associate degree in a relevant field (e.g., finance, business, education).
• Previous experience in financial aid administration or related field preferred.
• Knowledge of federal and state financial aid regulations.
• Strong interpersonal and communication skills.
• Ability to interpret and explain complex financial information to diverse audiences.
• Detail-oriented with excellent organizational and time management skills.
• Experience in Power
  
  FAIDS preferred.

The hiring salary range for this position is $40,.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

If you have problems with online submission, please call .

Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic. AA/EOE/ADA