Branch & Community Development Manager

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high‑quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

We commit to our employees with competitive compensation, great benefits, and professional development opportunities. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate a diverse workplace for all.

• Implement business development strategies, including calling efforts to promote the Bank's product & service solutions with emphasis on deposit growth.
• Actively participate in the community to maintain a strong bank presence.
• Build and maintain strong relationships with customers, local businesses, and community organizations.
• Approve or reject loan applications within lending authority and oversee a loan portfolio of consumer and/or business customers.
• Educate prospects on the advantages of Community Bank by leveraging knowledge of bank policies, procedures, loan products, and pricing.
• Refer applicable loan opportunities to Bank business partners and collaborate with affiliates to identify referral opportunities.
• Select new branch personnel, support scheduling, and ensure branch coverage.
• Ensure staff is trained to meet customer sales and service needs and discuss performance with supervisors regularly.
• Monitor progress with District and Regional Managers to achieve growth, sales, and profit objectives.
• Maintain compliance with all applicable laws, regulations, policies, procedures, and internal controls; complete required training on time.
• Perform other duties as assigned.

• Bachelor's Degree in Finance or Business or equivalent; preferred specialized financial services experience.
• Valid driver license and reliable transportation.
• Six (6) years of sales/business development experience, with three (3) years in related banking and/or lending positions preferred.
• Minimum two (2) years supervisory experience.
• Proficient reading, writing, grammar, mathematics, interpersonal communication, negotiation, and sales skills.
• Sound judgment, reasoning, prioritization ability, proficient PC knowledge.
• National Mortgage Licensing System (NMLS) registration required.
• Must consistently demonstrate core values:
  Integrity, Excellence, Teamwork, and Humility.

USD $66,000.00 – $ per year, commensurate with experience, plus potential for annual merit increase.

Paid holidays, paid vacation, medical, vision and dental insurance, 401(k) with generous match, pension, tuition reimbursement, banking discounts, and more.

Stand, walk, or sit; use hands and fingers; lift and/or move up to 25 pounds. Vision: close vision and focus. Reasonable accommodations available for disabilities.

Community Bank System, Inc. is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

We provide accommodations for qualified individuals with disabilities; please contact Human Resources for assistance.