Control Room Operator; ROC Operator – Hydroelectric Generation

Position Summary

The Control Room Operator (ROC Operator) is responsible for the continuous monitoring, control, and coordination of multiple hydroelectric facilities from a centralized Remote Operations Center (ROC). This role utilizes SCADA, HMI, and PLC systems to ensure the safe, efficient, and regulatory-compliant operation of all plant assets. Operating on a 24/7 schedule, the ROC Operator plays a critical role in supporting grid reliability, maintaining environmental compliance, and upholding system safety.

The position requires a high level of technical knowledge, situational awareness, and clear communication with both on-site and remote personnel.

• Monitor real-time plant performance using SCADA, HMI, and remote camera systems.
• Remotely operate hydroelectric turbines, generators, gates, and auxiliary systems in accordance with dispatch orders and SOPs.
• Execute safe start-up, shutdown, and load-change sequences.
• Maintain compliance with license-required flows, environmental regulations, and FERC/NERC standards.
• Respond to alarms and abnormal system conditions, initiating timely corrective actions.
• Coordinate with field personnel during routine operations, maintenance, and emergencies.
• Maintain accurate shift logs, operational records, setpoint changes, and compliance documentation.
• Support emergency preparedness efforts and participate in drills (e.g., EAP exercises).
• Ensure compliance with cybersecurity, physical security, and access control procedures.
• Contribute to continuous improvement of procedures and system reliability.

• High school diploma or GED
• 1+ years of experience in power plant operations, industrial control systems, or military technical operations
• Experience interpreting technical manuals, one-line diagrams, and operational procedures
• Experience and proficiency with SCADA/HMI systems and computer-based control interfaces
• Strong decision-making ability under pressure
• Excellent communication and collaboration skills
• Availability to work rotating shifts (including overnights, weekends, and holidays)

• Prior experience in hydroelectric plant operations or centralized control rooms
• Familiarity with FERC, NERC, and dam safety compliance standards
• Associate degree or higher in electrical, mechanical, or related engineering/technical field
• Previous experience with dispatch centers or ROC environments

Remote Operations Center (ROC):
Climate-controlled control room with large displays, multiple control stations, and redundant systems.

Schedule:

Rotating or fixed shift schedules based on operational needs. Includes holidays and weekends as part of the 24/7 coverage model.

Occasional regional travel to a hydro site for training and development.