Associate Registrar

Join a dedicated and high‑performing Registrar team committed to excellence in academic record stewardship. We are seeking a focused, detail‑oriented Associate Registrar who is eager to enhance operations, support student success, and contribute meaningfully to the institution’s growth. If you are driven by accuracy, service, and continuous improvement, we invite you to apply.

The Associate Registrar reports to the Director of Records Management and supports the operations of the Office of the Registrar by overseeing core academic records functions, ensuring regulatory compliance, maintaining data integrity, and providing high-quality service to students, faculty, and institutional partners. This role serves as a key administrative leader in academic records and academic policy implementation. This is a hybrid role, requiring two days a week in the office.

• Provide training, guidance, and supervision to Records Management staff.
• Support performance evaluations, workflow distribution, and professional development.
• Oversee the accuracy, maintenance, and security of academic records in the Student Information System (SIS).
• Ensure compliance with FERPA and institutional data governance standards.
• Monitor and audit data for quality, consistency, and reporting needs.
• Provide advanced support for escalated student, faculty, and staff inquiries.
• Collaborate with Advising, Admissions, Financial Aid, Student Financial Services, and academic units to resolve complex cases.
• Participate in strategic initiatives and cross departmental projects.
• Partner with IT and institutional research teams to test system updates, enhancements, and integrations.
• Develop documentation, process maps, and job aids for staff.

• A bachelor’s degree is required, A master’s degree in Higher Education, Educational Administration, or a related field is strongly preferred
• 3–5 years of experience in a Registrar’s Office or a relevant academic operations role is required.
• Strong knowledge of FERPA, accreditation standards, and academic policies.
• Experience with student information systems
• Exceptional attention to detail, analytical ability, and problem solving skills.
• Excellent communication and customer service skills.
• Supervisory experience

The hiring salary range for this position is $60,000.00 – $62,400.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

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Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.