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Service Desk Specialist – IT Support & Customer Care
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-10
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology service provider in Albany, NY seeks an experienced individual to deliver exceptional customer service as a Service Desk Analyst. You will effectively track customer issues, manage incidents, and provide support on various technical issues. Ideal candidates will possess a Bachelor's degree, customer service acumen, and relevant troubleshooting skills. Competitive compensation is offered, alongside opportunities for professional growth and development.
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