Member Experience & Operations Leader
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-02-28
Listing for:
Girl Scouts of Northeastern New York
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
A community organization in Albany is seeking a Member Support Manager to oversee customer service operations and support a team of Member Support Specialists. The ideal candidate will have at least 3 years of customer service experience and prior supervisory experience. Responsibilities include managing front office operations, implementing case management processes, and fostering a customer-centered atmosphere.
This role offers an opportunity to make a positive impact on youth and community engagement.
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