Utility Consumer Investigator; Complaint Resolution
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-25
Listing for:
New York State Department of Public Service
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Location: City of Albany
A state department focused on utility services in Albany is seeking a Utility Consumer Program Specialist
1. This role involves investigating consumer complaints regarding utility services, conducting interviews with customers, and helping to resolve billing and service issues. Candidates should have experience in customer service or related fields, and a relevant degree may substitute for experience. This position offers a pathway to a permanent role with opportunities for advancement.
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