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Senior Manager, Customer Experience Transformation

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Location: City of Albany

A global consulting firm is seeking an experienced leader in customer service optimization. The role involves evaluating client offerings, leading transformation projects, and fostering strong client relationships. Candidates should have over 10 years of relevant experience, including expertise in customer service technologies and cloud solutions. This position requires a Bachelor's degree with opportunities for growth and development in a dynamic environment.
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Position Requirements
10+ Years work experience
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