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Bilingual & Member Support Specialist
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-24
Listing for:
Humana Inc
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Healthcare
Job Description & How to Apply Below
Location: City of Albany
A healthcare services provider is seeking a Consumer Service Operations Representative to provide support for members and assist them with benefit decisions. The ideal candidate should have at least 2 years of customer service experience, strong communication skills, and the ability to navigate multiple systems. Bilingual candidates in English and Spanish are preferred. This position emphasizes empathy, critical thinking, and teamwork.
The role is fully virtual with a commitment to excellence and service.
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