Strategic Customer Success Manager
Job in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-24
Listing for:
SHI
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading IT solutions provider is seeking a Customer Success Manager in Albany, New York. This strategic role will drive long-term client value and ensure a seamless customer experience. The ideal candidate should possess excellent communication skills and have 2-4 years of relevant experience. Responsibilities include managing customer relationships, optimizing onboarding processes, and fostering collaboration across teams. The estimated annual pay is between $156,000 and $222,000, with comprehensive benefits including medical, dental, and retirement plans.
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