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HEDIS Service Associate II

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Mindlance
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at

Job Description
  • Hedis experience is must.
  • Would like to hire at least one temp who is bilingual in Chinese/Cantonese.
  • Candidates should have customer service experience and be comfortable making outbound phone calls to provider offices. A clear speaking voice and attention to detail is required.
  • Candidate should be proficient with Microsoft Outlook, Microsoft Word, and EXCEL. Telecommuting may be an option.
  • Candidates must have basic Excel skills and must have the ability to type 30-40 WPM. Needs reliable transportation.
Work Schedule
  • Anticipated work schedule is M-F 8:00 AM - 4:30 PM EST. No overtime is allowed. Martin Luther King Day is a holiday.
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Position Requirements
10+ Years work experience
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