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Bilingual Member & Retention Specialist

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 17 - 38.37 USD Hourly USD 17.00 38.37 HOUR
Job Description & How to Apply Below
Position: Bilingual Member Growth & Retention Specialist
Location: City of Albany

A healthcare provider located in Albany, NY is looking for a Bilingual Customer Service Representative to assist members with state-required applications for healthcare coverage. The role involves outreach, managing member documentation, and supporting recertification processes. Candidates must have a High School diploma, 2-4 years of customer service experience, and be fluent in Spanish and/or Russian. Certification as an Application Counselor is required within the first 60 days of hire.

This position offers a pay range of $17 - $38.37 per hour.
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