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PBX Operator; Switchboard - Day Shift St. Peter's Hospital

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: St. Peter's Health Partners
Full Time, Part Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 16.2 - 20.75 USD Hourly USD 16.20 20.75 HOUR
Job Description & How to Apply Below
Position: PBX Operator (Switchboard) - Day Shift - Full Time - St. Peter's Hospital
Location: City of Albany

PBX Operator (Switchboard) – Day Shift – Part Time – St. Peter’s Hospital

Join to apply for the PBX Operator (Switchboard) – Day Shift – Part Time role er’s Health Partners.

Employment Type

Part Time.

Shift

Day Shift.

Responsibilities
  • Operate a computerized switchboard console.
  • Perform basic keyboard functions including typing.
  • Direct all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.
  • When notified of an emergency situation, initiate appropriate paging and contacting personnel promptly.
  • Process and triage all customer calls in a clear voice using good English.
  • Remain calm and maintain professionalism when handling delicate or volatile customers.
  • As first responder to emergencies, announce and dispatch appropriate parties in a clear voice for Code Blue, Code Yellow, and other emergency situations.
  • Document necessary information concerning daily and emergency situations in an office logbook.
  • Maintain any necessary additions, deletions, and changes to daily operations on-call schedules and switchboard related functions.
  • Assist in working hours other than scheduled when requested by supervisor.
Qualifications
  • High School Diploma or equivalent.
  • Must have switchboard experience.
  • Good short‑term memory.
Pay Range

$16.20 - $20.75 per hour. Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Seniority level

Entry Level.

Job Function

Administrative.

Industries

Hospitals and Health Care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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