Program Research Specialist ; Human Services - Albany; NY HELPS

Duties

• Performs all the duties of a Program Research Specialist 1.
• Plan and develop the steps to be followed in validating tables and reports for the UISIM project and carry out the plan.
• Determines the kinds of information needed and the data sources and collection methods to follow.
• Provides technical advice, consultation, and guidance on operating programs to staff, agency officials, and others.
• May assist a Program Research Specialist 4 or other staff in studies of major agency programs that have statewide implications and interrelate with other programs.
• Responds to ad hoc requests from within DOL, other state agencies or from the general public when necessary.
• Create charts, tables and graphs to display the data, using Excel, Power BI, or other appropriate software application.
• Prepare any written narrative or analysis of the data displays using Microsoft Word, PowerPoint, Outlook or other software.
• Compile, verify and analyze UI data using SQL from the Data Warehouse and the transactional UISIM system.
• Display positive interpersonal, verbal and written communications skills with coworkers and when completing work assignments.
• Lead and mentor fellow staff in data analysis techniques, SQL development, and best practices for documentation and reporting.
• Conduct in-depth analyses comparing system outputs to validate accuracy and identify trends or discrepancies during system rollouts.
• Performs the full range of supervisory responsibilities over lower-level Program Research Specialists and staff.
• Experience with forecasting techniques and tools to estimate workload for management.
• Translate business and operational questions into actionable data analysis.
• Perform advanced analysis to support process efficiency, identify risks and operational needs of the UI Trust Fund model.
• Perform data extraction, data linkages, and data queries using SQL.

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non‑competitive appointment, if the applicant meets the following minimum qualifications:

• A bachelor’s degree in statistics, biostatistics, economics, econometrics, mathematics, research methods, data analysis, data science, or data modeling, supplemented by nine (9) semester credit hours in a related field, and one (1) year of professional research experience performing the collection, manipulation (e.g., data construction, merging data files, data cleaning, working with data files containing different levels of data), and evaluation of quantitative data directed toward review, analysis, and presentation related to program operations.
• The degree must have been awarded by an educational institution accredited by a regional, national, or specialized agency recognized as an accrediting agency by the United States Department of Education. If awarded by an institution outside of the U.S. and its territories, independent verification of equivalency must be provided.
• OR one (1) year of permanent service as a Program Research Specialist 1 (Human Services).

Reassignment

Qualifications:

(DOL Employees Only)

• Current Department of Labor employees only, with at least one year of permanent, contingent‑permanent, or 55b/c service in a Program Research Specialist 2 (Human Services). If the applicant has less than one year, they must be reachable on the current eligible list for this location, if one exists.

Non‑Competitive Promotion (NCP)

Qualifications:

(DOL Employees Only)

• To be eligible for NCP, candidates must be in the Department of Labor promotion field and have one year or more of permanent, contingent‑permanent or 55 b/c service as a Program Research Specialist 1 (Human Services). If three or fewer qualified Program Research Specialists 1 respond to this posting, Civil Service may approve the permanent appointment of one of them without further examination.

Transfer Qualifications

• One year of permanent or contingent‑permanent service at Grade 21 or higher (administered by Civil Service).

• Ability to initiate…