Senior Consultant-Technical Business Analyst

Senior Consultant-Technical Business Analyst

Join to apply for the Senior Consultant-Technical Business Analyst role at New York State Technology Enterprise Corporation (NYSTEC).

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We’re independent and vendor‑neutral, so we have our clients’ best interests  NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset.

As a technical business analyst in the Technology Procurement and Implementation Services (TPIS) practice area, you will collaborate with team members to conceptualize, deliver, and support our clients on their technology and system modernization efforts. Your day‑to‑day role as a NYSTEC consultant will include, among other things, facilitating discussions with stakeholders for requirements gathering activities, conducting analyses of user needs, and creating process flows for the as‑is and to‑be states of systems.

You will work on a strong team of knowledgeable business analysts, user experience/user interface (UX/UI) designers, and technical subject matter experts, and will interface with client program and business staff to understand and document their business needs, draft user stories, and create artifacts to inform system development.

• Collaborate with stakeholders to understand business needs and challenges.
• Document and analyze business requirements to identify gaps and opportunities.
• Document and understand clients’ technology assets and gaps.
• Develop user stories/requirements that represent the project’s business objectives.
• Produce deliverables including detailed requirements, business process documentation and flows, and recommend process improvements and evaluation and acceptance criteria if needed.
• Collaborate with developers and other technical teams to support successful implementation.

• Ability to conduct business analysis activities, including gathering requirements, analyzing and improving processes, and drafting user stories.
• Experience creating process flow diagrams, including current state and “to‑be” analyses.
• Effective problem‑solving and analytical skills.
• Excellent organization and planning skills and the ability to provide your project manager with schedule and commitments for delivering your work.
• Proficient with the Microsoft Office suite and experience using Jira and Confluence.
• Excellent written and oral communication skills, with the ability to translate complex technical concepts into easily understandable terms for business stakeholders.
• Ability to work effectively in cross‑functional teams, building relationships with UX/UI designers and business stakeholders.
• Ability to develop relationships with stakeholders and understand their needs through listening and written and verbal communication.
• Ability to work well independently as well as within a team.

• Knowledge of all aspects of the software development life cycle (SDLC), including waterfall and agile.
• Knowledge performing detailed analyses of software/systems.
• Knowledge developing high‑level mock‑ups and wireframes using Balsamiq, Figma, or similar tools.
• Knowledge using natural language tools such as Gherkin scenarios to develop acceptance criteria for testing.
• Knowledge of Business Process Model and Notation (BPMN) standards and specifications.
• CBAP certification.

• A bachelor’s degree and 3-5 years of business analysis experience.
• An equivalent combination of advanced education, training, and experience will be considered.

The target base salary for this position is $84,497.00 to $ per year. Compensation is determined by skill set, experience, location, and job‑related qualifications.

NYSTEC's policy is to provide equal employment opportunity (EEO) to all individuals, regardless of race, color, creed, religion, sex, gender (including pregnancy, childbirth, and related medical conditions), gender identity or expression, age, national origin, ancestry, citizenship status, disability, protected medical condition, genetic information, military service, veteran status, sexual orientation, marital status, or any other characteristic protected by applicable law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Contact  if you require a reasonable accommodation.

Applicants must be authorized to work in the United States without visa sponsorship.

Location:

Albany, NY

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