Lead Business Analyst Hybrid

Contract Role - Possibly could turn into Contract to Hire

Hybrid:
Remote + Onsite in Albany, NY area

This role combines mentorship with hands‑on analytical work, driving successful project delivery by ensuring that business requirements are well understood, clearly documented, and aligned with the program goals.

• You will mentor a team of business analysts, guiding them on best practices for analysis, documentation, and improvement initiatives, fostering consistency and knowledge‑sharing within the team.
• Partner with client stakeholders, BAs, designers, and development teams to ensure effective backlog management, prioritization, and readiness for delivery.
• Act as a liaison between client stakeholders and technical teams, facilitating communication and ensuring alignment on project scope and goals.
• Foster strong, trust‑based relationships with the client’s stakeholders; communicate status, risks, and value delivery in executive friendly language.
• Translate complex business needs into clear, actionable user stories and acceptance criteria for development teams.
• Facilitate workshops (requirements elicitation, scoping, impact analysis) and provide facilitation coaching to BAs and Product Owners.
• Assign, prioritize, and oversee team workloads to ensure optimal performance and timely project delivery.
• Oversee the gathering and analysis of business requirements, ensuring accuracy and alignment with business needs.
• Lead the documentation of detailed business processes, user stories, and acceptance criteria, supporting the development of system enhancements.
• Ensure consistent use of requirements management tools and methodologies within the team.
• Collaborate with project managers, product owners, and other key stakeholders to prioritize backlogs, mitigate risks, and ensure smooth project execution.
• Facilitate workshops and meetings to understand business needs and provide regular project updates to senior leadership.
• Monitor and track progress on multiple projects, ensuring that business analysts deliverables meet quality standards and timelines.
• Conduct regular reviews of team outputs, including user stories, business process flows, and requirements traceability, to ensure alignment with business objectives.

• 10+ years of experience in analysis and design on application development projects in a Business Analyst role, preferably in a large‑scale environment.
• 3+ years in a leadership role managing or mentoring teams.
• Bachelor’s degree in a related technical field,
  OR equivalent combination of education and experience.
• Experience with at least one enterprise software development project within the past three years.
• Experience working with a variety of software development methodologies (e.g., Agile, Waterfall).

• Strong leadership and mentoring skills, with experience leading and guiding experienced teams.
• Deep expertise in requirements engineering within Agile (user stories, acceptance criteria, traceability, non‑functional requirements).
• Proficiency with Agile tooling (Jira, Confluence/SharePoint, Visio, MS Office).
• Strong stakeholder management and executive communication skills with the ability to build and maintain working relationships with key stakeholders within the organization and the ability to simplify complex concepts for diverse audiences.
• Strong facilitation, negotiation, and conflict resolution abilities.
• Expert level knowledge in business analysis functions (requirements, stakeholder management, testing, etc.).
• Exceptional communication and interpersonal skills, with the ability to work effectively across various teams and departments.
• Strong analytical and problem‑solving skills, with the ability to leverage data to drive insights and decision‑making.
• Strong analytical skills with the ability to assess complex business processes and systems environments.
• Demonstrated ability to effectively convey ideas to both technical and non‑technical teams at various levels of an organization.

• Healthcare, Medicaid, and/or Health Exchange Industry experience.
• Affordable Care Act (ACA) experience in the areas of Eligibility and Enrollment.
• Federal and state compliance and regulations experience. New York State experience is a plus.