Business Process Analyst

Overview

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

None

Job Family: Process and Operational Efficiency

Job Qualifications:

Skills: Atlassian JIRA, Business Analysis, Health Care, Requirements Gathering

Certifications: None

Experience: 1+ years of related experience

US Citizenship

Required:

No

Job Description:

Job Title: BUSINESS PROCESS ANALYST

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst e, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

Meaningful Work and Personal Impact:

As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the mission of the New York State Department of Health Medicaid Management Information System (MMIS) activities at Riverview Center in Menands, NY. You will play a crucial role in supporting the Project Management Office (PMO); you will analyze business and technical processes to formulate and develop business information processing systems.

You will coordinate with business and technology teams to support the NYS MMIS (eMedNY).

The successful candidate should be familiar with Agile and Waterfall development methodologies, their cadence and best practices. In this role, you should be analytical in your approach to gathering business requirements from all stakeholders.

You will support the PMO team by:

• Participate in a team of business analysts and senior business analysts, some of whom follow a SCRUM Agile development lifecycle and others that follow a traditional waterfall development lifecycle
• Report to management on timekeeping, resource allocation, status, risks and issues associated with the business requirements team’s work assignments
• Collaborate with Scrum Masters, Project Managers, Development team members and testers to elicit requirements and maintain requirements traceability through the software development lifecycle
• Review key development lifecycle work products for consistency, completeness, clarity and credibility, including business requirements documentation, data entered into requirements repository tools, reports and requirements traceability matrices
• Develop and maintain internal process documentation and standard operating procedures consistent with CMMI level 3 and program standards
• Maintain security and privacy associated with Personally Identifiable Information (PII) and Protected Health Information (PHI) according to program standards, policies and procedures
• Maintain proficiency in business domain knowledge of the Medicaid Enterprise and related Federal, state and local regulations
• Monitor and assess impact of regulatory changes to stay knowledgeable and advise the customer on implications for Medicaid Enterprise business requirements driving system changes

What You’ll Need to Succeed:

Bring your initiative and drive for innovation to GDIT. The Business Process Analyst must have:

• Education: Bachelor’s degree or equivalent in Management Information Systems, or a related discipline
• Experience: 1+ years of business or process analysis experience. Experience in Medicaid or other Healthcare Processing Systems is preferred.
• Technical
  
  Skills:
  
  Proficiency with product management tools such as Jira, Confluence, and Microsoft 365. Experience with Atlassian Confluence and Jira;
  Microsoft Office 365 suite including Excel, SharePoint, and Visio
• Role Requirements: Excellent requirements elicitation skills including independent research and policy analysis, workshop facilitation, interviewing and advising senior leaders in state and local governments; deep subject matter knowledge of State Medicaid program business processes; broad knowledge of other Health and Human Services programs; exposure to industry best practices in business process improvements; high attention to detail with Requirements Traceability from formulation to user acceptance testing;
  
  team player able to work with large and small teams including analysts, project managers, developers and testers; excellent communications and…