Business Systems Analyst ; NY HELPS

Join to apply for the Business Systems Analyst 1 (NY HELPS) role at New York State Department of Taxation and Finance

Base pay: $66,951.00/yr - $85,138.00/yr.

• Elicit business requirements and rules from subject matter experts and stakeholders.
• Create, validate, and maintain process documentation such as Business Process Documents and Detailed Design Documents, business rules, and additional specifications (including flow charts, process models and technical specifications).
• Work closely with program and IT staff, stakeholders, and Business Analysts from other units.
• Plan and perform system research and gather information.
• Participate in the design and development of the to-be state, identifying and documenting changes.
• Develop test conditions and scenarios.
• Test system functions and document results.
• Identify and report defects.
• Evaluate solution performance against business goals and objectives.
• Assist in developing training and user support materials.
• Demonstrate strong, professional, respectful communication skills, both verbally and in writing.
• Adhere to the Department rules and policies including Code of Conduct, ethical practices, and time and attendance rules.

Competitive Minimum Qualifications

• Current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations; or
• Eligible via the 55-b/C program (include Letter of Eligibility and transcripts); or
• Immediately reachable on the appropriate exam for this title and location (PATT and PCO for Albany).
• This position may be filled as a two‑year traineeship; advanced placement is at the discretion of the hiring agency.

• Trainee 1: equated to SG‑14, $53,764.
• Trainee 2: equated to SG‑16, $59,994.
• Journey Level (SG‑18): starting salary $66,951.

Telecommuting may be allowed after 6 months. This position is in Albany, NY.

Any candidate selected will be subject to a review of their tax‑return submissions by the New York State Department of Taxation and Finance. Employment is conditioned upon a finding of compliance with all local, state, and federal tax laws and successful completion of a background investigation including a criminal history record check (fingerprint check).

New York State is an equal‑opportunity employer. The state of New York provides for and promotes equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.