Business Systems Analyst​/Trainee NY HELPS

Business Systems Analyst 1 / Trainee 1/2 - (NY HELPS)

The Business Systems Analyst 1 will work closely with program and department staff to assist with execution of projects identified by leadership and develop requirements for the more critical business analysis projects. The Business Systems Analyst 1 utilizes a wide range of specialized knowledge, skills, tools, and techniques to elicit, analyze, communicate, and validate requirements.

• Researches and gathers requirements by conducting individual or group interviews, scheduling and facilitating meetings, distributing surveys, and reviewing documents.
• Analyzes and develops the business case during the project intake process.
• Documents the current or future state of the business process or function; creates flow charts and process models describing functions.
• Develops training materials related to business systems implementation for users.
• May write procedure manuals and document business process deficiencies requiring resolution during or after implementation.
• Communicates business process and system requirements to program staff, and stakeholders.
• Reviews and analyzes business process deficiencies requiring resolution during or after implementation.

• One year of permanent competitive class service in a title eligible for transfer under Section 52.6 or Section 70.1 of the Civil Service Law. Titles eligible for transfer to Trainee 1 include but are not limited to Administrative Analyst Trainee 1, Claims Services Representative Trainee 1, Contract Management Specialist Trainee 1, Underwriter Trainee 1; OR
• Six years of business analysis experience
  * including: using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement;
  
  this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities;
  
  this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders.

• One year of permanent, competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of the Civil Service Law. Eligible titles include, but aren’t limited to:
  Claims Services Representative 1, Policyholder Services Representative 1, Underwriter 1; OR
• Six years of business analysis experience
  * including: using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement;
  
  this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities;
  
  this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or…