Office Assistant NYHELPS

Position: Office Assistant 2 NYHELPS
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Review Vacancy

Date Posted 03/02/26

Applications Due
03/16/26

Vacancy ID210654

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

Agency Taxation & Finance, State

Title Office Assistant 2 NYHELPS

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade
09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type

Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address WA Harriman Campus

Building 9

City Albany

StateNY

Zip Code
12227

Duties Description
• Monitor the Transactions Unit shared mailboxes for review and respond to basic inquiries and escalating to a supervisor when appropriate

* Use effective systems of filing and record keeping for the benefit of the Transactions Unit staff and the department as a whole

* Maintain efficient workflow of post hire paperwork and provide feedback and suggestions on improvement opportunities

* Oversee the filing in the Personal History File room and coordinate the movement of folders to and from archives

* Review various types of non-complex transactions and supporting documentation submitted by program areas for accuracy and completeness (such as: hourly hires, assignment change, VRWS start/stop, performance advance and trainee advance, retirement, term lv, etc.)

* Ensure transactions are submitted to appropriate folder locations for payroll processing

* Use and navigate various computer systems; learn, maintain, and update skills in computer technology

* Ability to work under and meet stringent deadlines

* Effectively communicate via telephone, in person, e-mail, fax and written correspondence

* Organize and prioritize assignments based on control agency and internal submission deadlines

* Maintain confidentiality of information, exercise good judgement

* Meet department's time and attendance rules and regulations

* Additional duties as assigned

* Back up and/or fill in during busy times

o Filing - Office filing for employee personal history files (PHF), direct deposit forms, withholding tax forms

o Printing 301s out of database for filing in PHF (back up)

o Create labels for 20010 and 20020 from preblock folder (back up)

o Mail distribution for the payroll unit (back up)

Minimum Qualifications The ability to fill this position is subject to DOB guidelines for processing personnel transactions.

Note:

A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations.

If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:

Eligibility for appointment:

a) New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)

b) Employees who are currently serving in the same title are eligible for reassignment without change in title or status;

c) Candidates reachable on the appropriate eligible list for this title and location;

d) Employees eligible for transfer

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY…