Compliance Specialist​/Contract Specialist

Overview

CGI Federal's Housing Compliance team that partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Business Processing Specialist (CCS). This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties.

New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills.

Under the direction of the Asset Manager/Central Services Manager (CSM), the Business Processing Specialist will work directly with property owners and staff to assist them with a variety of tasks that include: renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies.

The Business Processing Specialist will use CGI's propriety IT systems as well as the Microsoft Office Suite to accomplish day-to-day tasks.

This position is located in our Albany, NY office; however, a hybrid working model is acceptable.

Reports to Asset Manager/Central Services Manager in carrying out core task processing. The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which may include the following:

• Perform detailed reconciliation of monthly payments to property owners;
• Renew expiring Housing Assistance Payments contracts;
• Perform annual contract rent adjustments;
• Evaluate and approve owner's claims for reimbursement due to unpaid rent, tenant damages, and vacancies;
• Maintain property files and records retention in accordance with HUD and corporate policy;
• Maintain positive relations with owners, residents and their representatives, neighborhood groups, and local governments;
• Other duties and responsibilities as assigned

• Bachelors/associate's degree preferred OR significant relevant experience in lieu of education will be considered.
• Professional, organized, and able to manage multiple tasks each with varying deadlines
• Proficiency with Microsoft Office, particularly Outlook, Excel, and Word
• Mathematics, data entry, record keeping, and account management skills
• Effective written and verbal communication skills

A successful Business Processing Specialist will:

• Proven job history or equivalent track record of success
• Demonstrate the ability to learn new skills and tasks quickly and adapt to change
• Have strong computer skills, particularly in using MS Office i.e. Outlook, Word, and Excel
• Have strong organizational and time management skills. They will be able to prioritize, be proactive, be self-motivated and have the ability to work well independently
• Need to be able to successfully manage several different tasks, each in various stages of completion and each with their own deadlines
• Proven ability to learn from mistakes
• Have good customer service and communication, both written and verbal, skills as well as be a team player

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $38,800.00 - $70,300.00.

• CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive…