Client Service Specialist – Albany, NY

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency Global’s proprietary applications (training provided)
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client’s behalf
• Reviewing legal documentation –attention to detail is a must.
• Multi-tasking effectively

• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Job Type: Full-time; M-F Hours: 9:30 a.m. – 5:30 p.m.