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Motor Vehicle Representative , G NY HELPS - Albany Road Testing

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: New York State Department of Motor Vehicles
Full Time position
Listed on 2026-01-25
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Clerical, Admin Assistant
Job Description & How to Apply Below
Position: Motor Vehicle Representative 1, G-9 (Hourly) (NY HELPS) - Albany Road Testing
Location: City of Albany

Duties

  • Ability to use Microsoft Outlook, Excel and Word
  • Order supplies
  • Help onboarding and offboarding employees
  • Work with mailroom to send packages and supplies to field offices
  • Help distribute uniforms to field employees
  • Work with various business units in DMV
  • Help create and update documents and procedures
Duties Description
  • Ability to use Microsoft Outlook, Excel and Word
  • Order supplies
  • Coordinate correspondence
  • Help onboarding and offboarding employees
  • Answer emails
  • Run excel reports
  • Work with mailroom to send packages and supplies to field offices
  • Help distribute uniforms to field employees
  • Work with various business units in DMV
  • Help create and update documents and procedures
  • Schedule meetings
Qualifications

Minimum Qualifications

To be eligible for the Motor Vehicle Representative 1, G-9 position you must meet one of the following conditions as detailed below:

NY HELPS*:

Graduated from high school or have earned a high school equivalency diploma AND you must have either:

  • one year of experience in a position where your primary responsibility was providing customer service to the general public either in an environment with substantial face-to-face interaction or in a call center environment
  • 30 college semester credit hours
  • This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means NO EXAMINATION IS REQUIRED, but all candidates must meet the minimum qualifications of the title for which they apply.

    At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, WITHOUT HAVING TO TAKE A CIVIL SERVICE TEST. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

    Civil Service defines customer service as dealing with many different individuals on a continuous basis where verbal communication is the primary means of accomplishing the duties of the position.

    Civil Service defines the general public as a broad range of people NOT limited to a specific group of the public.

    Additional Comments

    Hours of the position will be discussed at the time of interview, including questions regarding Flextime, AWS/Compressed work week and Telecommuting.

    Benefits
    • Paid Leave
    • Paid Holidays
    • Pension
    • Health Insurance
    • Dental & Vision Coverage
    • Flex Spending
    • Voluntary 457B Retirement Saving Program
    • Health Care Spending Account
    • Tuition Assistance Programs
    • Public Service Loan Forgiveness Program
    • Transportation Savings Program
    • Employee Assistance Programs

    For additional information about the benefits of being a state employee, visit the Office of Employee Relations website at (Use the "Apply for this Job" box below).-programs
    .

    The Department of Motor Vehicles (DMV) is committed to being a model employer for people with disabilities. DMV’s commitment includes ensuring that the recruitment, application, interviewing and hiring processes are accessible to all job applicants. If you are a job applicant who may need a reasonable accommodation for any part of the application and hiring process, please contact Reasonable Accommodations.gov
    .

    DMV is committed to diversity and equal opportunity, and to building a team that represents a variety of backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace, and we encourage all qualified individuals to apply, including people with disabilities or any other protected category under the law. Our goal as an employer is to reflect the diverse identities, experiences and geographies of the communities and customers we serve.

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