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Public Service Operations Clerk Trainee* Or PSC Ops Clerk ; NY HELPS

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: New York State Department of Public Service
Apprenticeship/Internship position
Listed on 2026-01-23
Job specializations:
  • Administrative/Clerical
    Clerical, Government Administration
  • Government
    Government Administration
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Public Service Commissions Operations Clerk Trainee* Or PSC Ops Clerk 1 (NY HELPS)
Location: City of Albany

Duties Description

The Public Service Commission Operations Clerk 1, Grade 9, will work in the Central Operations Unit of the Executive Office’s Office of the Secretary, and perform duties that include, but are not be limited to:

  • Tracking State Administrative Procedures Act (SAPA) guidelines and Commission Rules of Procedures; filing proposed SAPA notices and SAPA adoptions; provide guidance to staff on the SAPA process and deadlines.
  • Analyzing documents from staff for completeness, content, and accuracy.
  • Applying redaction software functions to protect information in particular contexts.
  • Providing Document Matter Management (DMM) assistance to external users; setting up submission rights to make their filings; and reviewing, accepting, and returning filings to ensure compliance with the Filing Guidelines.
Qualifications

Minimum Qualifications:

General Public

  • Non‑Competitive (NY HELPS):
    For appointment to a Public Service Commission Operations Clerk Trainee, NS, there are no education or experience requirements.
  • To be appointed as a Public Service Commission Operations Clerk 1, Grade 9, candidates must meet the qualifications listed above and also possess one year of clerical experience where most work time is spent performing various tasks related to reviewing, analyzing, and/or conducting research in the processing of documents.

55‑b/c:
Candidates who are currently eligible, who meet the qualifications listed in the “Non‑Competitive (NY HELPS)” section above are encouraged to apply. If interested in this position and applying using your 55‑b/c status, please provide a copy of your current 55‑b/c eligibility letter.

Civil Service Eligible List
:
Individuals meeting the minimum qualifications who achieved any score on the most recent holding of the Beginning Office Assistant Examination are encouraged to apply to this posting as the list will not be canvassed at this time.

Transfer
:
Current New York State employee with one year or more of permanent, competitive service or 55‑b/c service in a qualifying title allocated to a Grade 6 and above and eligible for transfer under section 70.1 of the Civil Service Law.

About The Department

The New York State Department of Public Service (DPS or Department) works to ensure safe, affordable, and reliable access to electric, gas, steam, water, and telecommunications services at just and reasonable rates for New York State customers, protect the natural environment, reduce greenhouse gas emissions via transmission and siting of renewable energy resources, and augment the resiliency of utility infrastructure. Learn more about DPS and how you can make a difference by checking out our video and more at: .

Equal

Opportunity Employer

The Department of Public Service is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by contacting the Designee for Reasonable Accommodations (DRA) and Americans with Disabilities Act Coordinator which can be found under the Accessibility Link on the Department’s webpage .ny.gov.

Additional

Comments
  • Successful completion of a one‑year traineeship leads to appointment as a Public Service Commission Operations Clerk 1, Grade 9.
  • Candidates are encouraged to access GOT‑IT on the Civil Service website ((Use the "Apply for this Job" box below).) to determine transfer eligibility.
  • This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non‑competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status, without having to compete in an examination.

Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

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