Office Assistant ; NY HELPS

Duties Description

The Office Assistant 2 will perform a variety of administrative and support duties to support efficient office operations. The duties include: managing schedules and calendars for program leadership, managing appointments, assisting with travel arrangements, preparing and mailing correspondence, answering and directing phone calls and emails, scanning, filing and organizing documents, managing office equipment including service calls, creating and maintaining presentations, conducting research and compiling data, and proofreading and editing documents.

Provide administrative support to staff and perform clerical tasks as assigned.

• Permanent Transfer: Current NYS employee with one year or more of permanent or contingent‑permanent, competitive service as an Office Assistant 2 G‑9, or one year or more of permanent or contingent‑permanent, competitive service in a position allocated to a salary Grade 7 or above and eligible for transfer under Section 70.1 of the Civil Service Law.
• Provisional Promotion: Current NYS Department of Health employee with one year or more permanent or contingent‑permanent, competitive status or 55‑b/55‑c service in an office assistant, clerical or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://(Use the "Apply for this Job" box below)..
• Public Candidates (NY HELPS): One year of clerical experience.
• Preferred Qualifications: Proficiency in verbal and written communication skills, organizational skills, ability to work independently and in teams to carry out tasks to completion, use of MS Office Suite, and critical thinking skills.
• Additional Comments: Permanent, Competitive, full‑time. Transfer candidates may be asked for SSN to verify title history and eligibility.

We offer a work‑life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: .htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518‑486‑1812 or email doh.sm.reasonable.accommodation.gov to make a request.

NYS Department of Health does not participate in E‑Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.