Program Aide- Albany; NY HELPS

Responsibilities

As a Program Aide within the Division of Compliance and Education, the incumbent will:

• Create Labor Standards Claim entries and input data into the Worker Protection Case Management system
• Conduct maintenance and overview of Division of Compliance and Education (DOCE) Outreach and Agriculture Labor Program Logs, including analysis of data and monitoring for trends
• Assist with mandatory reporting by collecting and tabulating data
• Analyze the data and report their findings in written format
• Monitor, gather, and evaluate daily records from staff prior to supervisory review
• Assist with the recruitment, preparation, and processing of incoming hires
• Responsible for keeping track of inventory and making the required purchases for the Division. It is important for the incumbent to monitor funds and ensure compliance with applicable laws, rules and regulations
• Independently review, organize and respond to customer and stakeholder inquiries from all modes of communication within the division, including but not limited to the DOCE Hotline and general mailbox. Confer with staff to exchange information and resolve questions
• Assist division director with any office related matters
• Assist Communications and Language Access Specialist with periodic review and preparation of outreach materials and serve as liaison with Communications Division
• Review schedules and leave dates of division members and independently determine the needs and priorities required to support professional staff. As needed, make appropriate recommendations to supervisory to maintain office workflow
• Make travel arrangements and book reservations for the division. Enter expense reports using the Statewide Financial System (SFS). Responsible for reconciling any discrepancies
• Assist supervisors by monitoring and reviewing the performance evaluation report provided by the Performance Management Unit (PMU). Identify any missing or late evaluations and independently discern what action needs to be taken
• Other duties will be required, as needed

• Ability to initiate and maintain relationships across a diverse set of stakeholders
• The preferred candidate will have excellent organizational, written, and verbal communication skills. Able to work independently and as part of a team, multi-task, display flexibility and complete assignments within short time frames
• Experience with the Statewide Financial System, voucher processing, travel/expense processing, meeting scheduling, supply ordering
• Must have working knowledge Microsoft Access, Office Suite and Excel services with data entry
• Spanish fluency preferred

This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications

• Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone

A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service as a Grade 11 or higher determined to be similar by Civil Service and have a current Civil Service 55b/c approval letter

Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Program Aide (former title Administrative Aide/Agency Program Aide); if you have less than one year, you must be reachable on the current Program Aide (former title Administrative Aide/Agency Program Aide) eligible list for this location, if one exists

One year of permanent or contingent-permanent as a Grade 11 or higher determined to be similar by Civil Service

Note:

For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at (Use the "Apply for this Job" box below)./

Candidates with no previous state service will begin at the starting rate of the salary range listed above

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): , BSCHR.gov

Telecommuting is available and can be discussed during the interview

Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and…