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Commercial Loans Coordinator

Job in City of Albany, Albany, Albany County, New York, 12201, USA
Listing for: Trustco Bank
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 37500 - 47500 USD Yearly USD 37500.00 47500.00 YEAR
Job Description & How to Apply Below
Location: City of Albany

Commercial Loans Coordinator

Join to apply for the Commercial Loans Coordinator role at Trustco Bank
.

Base pay range

$37,500.00/yr - $47,500.00/yr

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Title: Commercial Loans Coordinator

Reports to: Vice President of Commercial Loans

FLSA Status: Non-Exempt

Salary Grade: NE12

Supervisory Responsibility: No

Summary: Under the direct supervision of the Commercial Loans Manager and Senior Officers, this position provides administrative support for the Commercial Loans Department. In addition to typing, filing, scheduling, performs duties such as coordination with outside vendors, monitors email communications, and works on special projects. The Commercial Loans Coordinator will review and track each commercial loans application to ensure adherence to the current Commercial Loans Lending policies and to comply with all appropriate regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Maintain, copy, and distribute reports for officers daily and weekly to track delinquency, timing exceptions and maturity reports.
  • Prepare production reports including coordinating the gathering of accurate information from loan officers in a timely fashion.
  • Review customer files to determine what financial or other information is needed and/or required and prepare necessary correspondence to customers requesting such. This also includes directly reaching out to the customer via telephone and/or in person to collect such information. Work as liaison to other departments to ensure all departments are in receipt of needed information and vice versa.
  • Review customer files to determine compliance to timing standards, as well as review CRA and HMDA information for adherence to regulatory standards. Work directly with Loan Officers to correct or obtain sufficient information to maintain fully compliant loan files.
  • Maintain accurate logs for reporting directly to the Vice President on a weekly/monthly basis regarding Problem Loan Actions Plans having been completed, tracking violations and subsequent enforcement of Loan Covenants, receipt of updated financial information vs. what is “stale”, forced placed insurance and any other items needed for review.
  • Assist Commercial Loan Officers by providing administrative support as assigned for all aspects of the commercial lending program involving file maintenance and subsequent servicing.
  • Daily and weekly filing as needed and provide support to other departments that request commercial loan files and document/track the files when they are signed out.
  • Serve as a secondary contact point for present and potential customers. Coordinate correspondence and follow up activities, both verbal and written, between clients and loan officers.
  • Order supplies weekly as needed for the Loan Officers, as well as facilitate any e‑tickets needed for Maintenance and PC issues, or follow up via telephone for escalated issues.
Required Education/Experience
  • High School Diploma or equivalent education or experience.
  • Effective verbal and written communication skills.
  • Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.
  • Ability to work well independently and in groups.
  • Working knowledge with Microsoft Office Programs;
    Excel and Word.
Preferred Education/Experience
  • A bachelor’s degree in a business related field.
Position Type/Expected Hours

This is a full time position. Office hours Monday – Friday 8:30am – 5:00pm. Evening and weekend work may be required as job duties demand.

Travel

Travel using personal vehicle, occasional overnight travel. Valid driver’s license required.

Language Skills

Must be able to speak, read, write, and understand the primary language(s) used in the workplace; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from…

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