Talent Acquisition Coordinator

Overview

Job Summary:

The Talent Acquisition Coordinator, providing a high level of customer service, works with the human resources and recruitment team to support pre-hire, on-boarding, and off-boarding functions for the system. The coordinator plays a significant role in facilitating the candidate experience through processing and monitoring of background checks, employee health requirements, and on-boarding requirements. The coordinator supports our internal customers and recruitment team.

The TA Coordinator performs key functions such as approving requisitions, producing reports, facilitating candidate search campaigns via email and social media, and assisting candidates by making relevant appointments, coordinating travel arrangements, and providing high level customer service. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management s right to assign or reassign duties and responsibilities to this job at any time.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.

• Bachelor’s Degree. (Required)

• 1 or more years’ Customer service experience working with diverse group of people. (Required)
• 1 or more years’ administrative experience performing a variety of clerical tasks. (Required)
• 1 or more years’ experience managing confidential information. (Required)
• 1 or more years’ HR, applicant tracking, and or HRIS experience. (Required)

• Not Applicable

• Accurate processing of pre-hire, onboarding, and offboarding functions
• Manages timely candidate completion of pre-hire and onboarding requirements by communicating with new hire and recruiter.
• Posting of campaigns and advertisements on social media platforms to attract candidates to organization
• Sending email campaigns, to both passive and active job seekers, to attract talent to the organization
• Supporting HR and recruitment team with daily tasks that assist in the candidate experience and with achievement of department goals; ensuring accuracy in completion of all tasks
• Displaying professionalism and delivering exceptional customer experience to both internal and external customers
• Maintaining the confidentiality of all candidate and employee information
• Answering inquiries from job applicants to include application and interview statuses
• Using professional judgment to escalate situations, as needed, to leadership or appropriate party
• Helping with the planning and execution of recruitment events and activities
• Develops knowledge of applicant tracking system to function as a superuser.
• Other duties as assigned.