Crisis Management Resources Counselor - Enrollment Management & Student Success

Overview

Job Title: Crisis Management Resources Counselor - Enrollment Management & Student Success

Location: Albany State Rec. Location

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 292325

About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Changing Obstacles by Motivating Positive Accountability for Student Success (COMPASS)

COMPASS is a multi-dimensional program designed to support a holistic college experience for students with extenuating circumstances, particularly students phasing out of foster care, students experiencing financial or housing insecurity, or students in the State's custody. The program coordinates resources, training, and support throughout the student's entire four-year journey.

Using the framework of the Seven Dimensions of Wellness, the program acknowledges the importance of mentorship; social, mental, and physical health support; financial assistance; leadership development; interpersonal, social, communication, and relationship skills; academic assistance; and stable housing, all of which contribute to the success of every student.

The COMPASS Crisis Management/Resource Counselor is responsible for promoting a positive and successful learning experience for COMPASS students to increase student retention, success, and completion. This position works closely with identified students in the COMPASS program to encourage positive relationships, productive behaviors and choices, and successful outcomes. The Crisis Management/Resource Counselor is expected to maintain a strong, supportive alliance with students as they navigate academics, utilize resources, work with social services, and develop coping skills needed for success in the COMPASS program.

The Crisis Management/Resource Counselor is under the direct supervision of the COMPASS Program Coordinator and assists the Coordinator in achieving the goals and objectives of the program. This position requires some evening, weekend, and extended hour work to meet the needs of the students.

This position is grant-funded and is contingent upon the availability of external funding. Employment in this role is for a limited term and will be reviewed annually based on continued funding and program needs.

Sponsorship is not available for this position.

• Serves as a point of contact for students regarding personal, academic, and career concern.
• Provides guidance on course registration, pacing, and degree selection for COMPASS students.
• Participates in orientation activities.
• Participates in academic advising meetings and registration events.
• Facilitates workshops on registration, classroom success, and other educational programming.
• Provides recommendations and assistance to faculty/staff, case managers, Independent Living Specialists, and other social service professionals working with COMPASS students.
• Participates in staff development workshops, conferences, seminars, and in-service training to remain current in advising, mentoring, and student success best practices.
• Advises and registers assigned student populations, ensuring accurate course registrations and advisement that promote shortened time to degree and overall student success.
• Participates in early alert, preregistration, and other intervention strategies to proactively support students as needed.
• Remains informed of university policies, processes, and activities to accurately connect students with appropriate resources and campus personnel.
• Stays updated on university programs, program course maps, and Board of Regents policies to ensure accurate advising and course registration.

• Responds to Early Alerts for COMPASS students regarding disposition, well-being, and chronic absences.
• Facilitates workshops on conflict resolution, problem-solving, and mental health for COMPASS students.
• Works closely with students, faculty, and staff to assess student needs and create individualized success plans.
• Performs other duties as assigned.

Bachelor's degree in Psychology, Sociology, Education, Student development, Social work, Counseling or related field is required.

Two years of experience in Social Services and Academic advising.

Or an equivalent combination of education and experience will be accepted.

Master's degree is preferred but can substitute for the required experience.

Proposed Salary:
Compensation will be based on the candidate's education, experience, and qualifications.

• Cover letter
• Resume
• List of three professional references with contact…