Receptionist, Administrative​/Clerical

About Us

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels welcome and valued.

Seasonal Client Service Professional / Receptionist (Albany, GA)

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. This role focuses on wowing clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs have been met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer‑service experience
• Ability to multitask
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan (additional eligibility requirements apply)
• to checkout all available benefits

At H&R Block we remain committed to building a connected culture—one in which trust, care, and connections are how we work together. You will be immersed in an exceptional work environment that is recognized worldwide on Best Companies lists. Colleagues are committed to helping each other grow and support one another.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.