Overview
The Hotel Food Server is an essential part of the Restaurant. The Server is responsible to seat, greet and take orders from guests, and to help ensure guests have a memorable and unique culinary experience. The Server should feel confident making recommendations when asked and responsibly communicating any food allergies or special nutritional requests to the kitchen staff.
Responsibilities- Presents menu, answers questions, and makes suggestions regarding food and service.
- Writes orders on a check or memorizes them.
- Relays orders to the kitchen and serves courses from the kitchen and service bars.
- Observes diners to respond to additional requests and to determine when the meal has been completed.
- Totals bills and accepts payments, or refers patrons to the Cashier.
- Brews coffee, preps and serves beverages.
- Clears and resets counters or tables at the conclusion of each course.
- May assist others in basic food production or other food service activities.
- May break down and clean service lines as well as clean a variety of other kitchen equipment.
- Other duties that are pertinent to the department or unit's success may be assigned.
- Some prior customer service experience or training.
- Must be fluent in speaking, reading, and writing English.
- High school diploma or GED equivalent.
Physical Requirements
Weather:
Indoors
Noise level:
Moderate
Office conditions:
Pace of work environment:
Medium
Customer Interaction:
High
Description of environment:
Hotel restaurant
Constantly required to stand; frequently required to walk; occasionally required to lift, pull and push.
Physical requirements:
Occasionally required to lift and/or move up to 50 pounds.
Travel:
None
NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholders of NANA, their spouses and descendants to the extent allowed by law.
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