Senior Staff Engineer - Microsoft Intune​/SCCM Technologies

Position: Senior Staff Engineer - Microsoft Intune / SCCM Technologies
SUMMARY/JOB PURPOSE

The Senior Staff Engineer - Client Technology is a senior engineer responsible for the ownership, security, and governance of one or more IT platforms or products. This role utilizes advanced problem-solving techniques, manages ambiguous technical problems and solves issues of a high degree of complexity between interdependent systems.

ESSENTIAL DUTIES/RESPONSIBILITIES:

Product Strategy &

Roadmap:

* Own the overarching strategy and execution for assigned IT platforms, tools, and products

* Drive alignment between technology and the business, utilizing a keen understanding of business needs and the interdependencies between products

Product Development & Delivery:

* Utilize conceptual thinking to drive engineering decisions across platforms and solutions

* Pinpoint systemic issues and devise robust, scalable solutions

* Understand and manage interdependencies across systems and environments

* Thoroughly test fixes and enhancements across multiple environments

* Develop and maintain secure, self-documented scripts with error handling and logging

Stakeholder Management &

Cross-Functional Collaboration:

* Collaborate cross-functionally to align platform capabilities with business needs

* Meet with customers and incorporate feedback into the product roadmap through multiple means and channels

* Influence engineering decisions by advocating for stakeholder needs and aligning technical approaches with business priorities

Operational Excellence, Quality & Compliance:

* Drive operational and technical excellence across one or more IT platforms or products

* Document architecture, configurations, and operational procedures

* Make decisions regarding access, permissions, and security controls across systems

* Lead incident response and root cause analysis for high-impact issues

* Contribute to compliance readiness by implementing controls and processes that support audit and regulatory requirements

Subject Matter Expertise:

* Serve as the SME for assigned capabilities, providing technical leadership and guidance

* Mentor and coach junior engineers, fostering technical growth and best practices

SUPERVISORY RESPONSIBILITIES:

* No supervisory responsibilities.

EDUCATION/EXPERIENCE/KNOWLEDGE &

SKILLS:

Education:

* Associate degree and 11 years of experience; or

* Bachelor's degree and 9 years of related experience; or

* Master's degree and 7 years of related experience; or

* Equivalent combination of education and experience.

* Technical certification may be required

Experience:

* Proven experience owning and securing complex IT platforms and tools

* Demonstrated ability to lead technical projects and mentor junior engineers

* Experience making access and security decisions across enterprise systems

* Strong scripting and automation skills with production-grade code

* Familiarity with IT security frameworks and governance models

* Experience working in Agile environments and using ticketing systems (e.g., JIRA, JSM)

Knowledge, Skills and Abilities:

* Expert-level knowledge in multiple client technology areas and enterprise systems

* Proven ability to lead cross-functional initiatives and drive technical strategy

* Skilled in stakeholder communication, risk assessment, and change management

* Experience developing standards, governance models, and technical roadmaps

* Strong understanding of enterprise architecture and integration patterns

* Can conceptualize new and innovative ways to solve complex business problems

* Expert knowledge of product-centric and agile framework models

Work Environment/Physical Demands:

* Our office is a modern, open-plan space that fosters collaboration and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace.

* Occasional travel (5-10%)

ESSENTIAL TECHNICAL

DUTIES AND RESPONSIBILITIES:

* Administer Microsoft Intune and SCCM enterprise-wide endpoint management systems, ensuring adherence to industry best practices and for security and device management

* Develop and manage GPO policies aligned with CIS benchmarks and security best practices

* Design and…