DeNovo Clinic Director​/Physical Therapist

DeNovo Clinic Director/Physical Therapist

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Job Title: Clinic Director – New launch or “De No

Vo” Clinic
Department: Operations
Reports To: Group Director of Operations
FLSA Status: Exempt

Summary:

The Clinic Director of a new launch or “De No

Vo” clinic is responsible for the growth and management of the physical therapy clinic including the financial well-being of the clinic, overall patient, and employee satisfaction, as well as the evaluation and treatment of patients.

Essential Duties And Responsibilities

• Performs high quality daily patient therapy including evaluations, plan of care development, treatment, and discharge.
• Manages and drives Key Performance Indicators such as units per hour, skilled units per visit, patient visits per case, cancellations, drops, referrals, new patient wait times, and trends in patient billing per individual clinician.
• Directs patient care including evaluation, assessment, and planning, to insure proper case management.
• Develops, implements, performs and documents a systematic marketing plan which includes making sales calls to physicians, nurses, clinicians, and other potential referral sources.
• Identifies staff development opportunities and facilitates learning and development to advance clinical skills.
• Ensures daily treatments notes for all patients are completed timely.
• Ensures billing amounts on daily notes match treatment time and that all units of treatment are accounted for.
• Assists in development and implementation of clinical policies and procedures regarding patient care and compliance policies.
• Assures necessary equipment is available and in clean and safe working order.
• Monitors all patient discharges in alignment with Alliance PT standards of care.
• Participates in annual budget establishment and achievement through ongoing assessment of clinic needs and course correction when necessary.
• Participates in chart reviews to ensure staff compliance in chart completion and accuracy.
• Directly supervises therapists and other clinical staff within the office.
• Practices sound employee management techniques in accordance with the company procedures, the employee handbook and existing state, federal and other employment laws.
• Utilizes other corporate resources in situations where uncertainty exists in potentially problematic employee relations or other management issues.
• Consistently communicates with staff through staff meetings, staff reviews, and informal open-door practices.
• Assures compliance with Federal / Medicare guidelines and company compliance policies.
• Manages the staffing schedule of the clinic, approves timecards, PTO requests and maintains an appropriate staff mix and coverage levels.
• Provides educational marketing programs for referral sources, area businesses, and the general community.
• Attends networking events with marketing support staff and physicians.
• Analyzes patient satisfaction survey feedback to understand how to improve services.
• Communicates with referral sources by providing regular feedback regarding patient progress.
• Participates in regular meetings with Group Director regarding clinic dynamics and performance.
• Strategizes to improve on KPIs not being met by clinic or individual within the clinic setting clear expectations with follow up.

Qualifications/Skills

• Demonstrates an entrepreneurial mindset with eagerness to build, grow and sustain a new enterprise or business within a market or markets.
• Willing to outwork the competition to attain a successful foothold for the new clinic in the community and with referral sources.
• Graduate of an accredited program in physical therapy.
• Licensed in the state of practice.
• Clinical skills acquired through study and practice suitable for the clinic setting.
• Management and leadership skills sufficient to operate a successful clinic.
• Highly developed communication and customer relations skills, including the ability to quickly develop and then maintain meaningful and cordial relations with all clients and employees, maintaining a positive work atmosphere.

Performance Measurements

• Leadership and development of team
• Clinic profitability and growth
• Marketing
• Process improvement

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.