Receptionist, Administrative​/Clerical

Title and Department

Title: Receptionist Department: Technical Operations

Union: Teamsters 853 Grade: 1

The Receptionist ensures every visitor or phone call is directed to the appropriate staff member in the assigned office.

Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role.

• Answers and efficiently routes incoming calls accordingly.
• Documents and distributes messages as necessary.
• Greets visitors to the reception area and contacts appropriate staff to assist.
• Maintains lobby and reception area in an organized and professional manner.
• Performs clerical duties such as filing and preparing documents for mailing as needed.
• Performs other duties as assigned.

• High school diploma or GED.
• Six months of experience working in a receptionist or customer service role.
• Professional communication and customer service skills.
• Ability to maintain professional composure in high traffic situations.
• Computer proficiency including Microsoft Office tools and applications.

• Experience interacting with all levels of an organization and its clients.
• Understanding of Taft-Hartley environment.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

If reasonable accommodation is needed, please contact the Recruiting Department at r, and we would be happy to assist you.

Please note that in compliance with certain state law, we are displaying salary. This rate is intended for hires into this location.

Compensation: $19.00/hr

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!