Yogurt Mountain BAM Associate
Job in
Alabaster, Shelby County, Alabama, 35007, USA
Listed on 2026-03-03
Listing for:
Books-A-Million, Inc.
Full Time
position Listed on 2026-03-03
Job specializations:
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Job Description
The Yogurt Mountain Associate is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, assist in the daily cleaning of the store, and assist the management team as needed.
Roles and Responsibilities
* Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
* Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
* Receives product delivery and place on the sales floor in accordance with merchandising guidelines and timelines.
* Recovers the dining room during each shift, including, but not limited to cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.
* Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
* Performs other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness
* Assists the bookstore as needed.
Qualifications and Education Requirements
* 16 years of age or older
* Successful completion of all required background screenings
Preferred Skills
* Strong verbal and written communication skills
* Ability to multi-task
* Ability to learn and operate soft-serve machines
* Demonstrated customer service skills
* Computer and cash register skills
Physical and Environmental Requirements
* Must be able to stand and walk for extended periods of time
* Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
* Must be able to lift or team lift objects up to 50 lbs., with or without assistance
* Must be able to communicate using speech, sight, and sound with or without an assistive device
* Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the day
Position Requirements
10+ Years
work experience
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