Quality System Manager

Compensation: $90K-$100 + uncapped bonus structure

We are a forward-looking manufacturing organization specializing in high-performance molded rubber products and custom industrial components. With deep expertise in rubber processing, testing, and quality-driven manufacturing, we serve regulated and infrastructure-focused industries that demand reliability, consistency, and compliance.

As the Quality Manager, you will lead all quality assurance, quality control, and laboratory operations across the organization. You will own the ISO-based Quality Management System, ensure regulatory and customer compliance, and drive a strong culture of quality throughout manufacturing, engineering, and operations.

• Lead, mentor, and develop the quality organization, including laboratory and quality technicians.
• Own and maintain the ISO Quality Management System, serving as the ISO Management Representative.
• Plan, conduct, and respond to internal and external ISO audits, ensuring ongoing compliance.
• Audit, investigate, and report product non-conformities and scrap; lead corrective and preventive actions.
• Track and report quality KPIs, partnering with manufacturing and engineering to resolve quality issues.
• Manage the testing laboratory, ensuring accurate, compliant testing of materials and finished products.
• Interface with regulatory and certification bodies (e.g., UL, NSF, AWWA, EPA) to maintain required approvals.
• Provide technical quality support to manufacturing teams and customers.
• Collaborate cross-functionally to communicate audit findings, risks, and improvement opportunities.
• Utilize ERP systems and software tools (e.g., SAP, JDE, MS Office, advanced Excel) for quality reporting and analysis.

• Bachelor’s degree in Biological Sciences, Chemistry, Engineering, or a related field (or equivalent experience).
• 5+ years of leadership experience in quality management, quality control, or laboratory operations within Rubber manufacturing.
• Strong working knowledge of ISO standards and Quality Management Systems
• Proven experience serving as an ISO Management Representative or leading ISO audits preferred.
• Ability to lead people, manage multiple priorities, and work independently in a fast-paced, multi-product environment.
• Excellent communication, organizational, and computer skills.
• Detail-oriented, self-motivated, and committed to continuous improvement.

You’ll join a stable, growth-oriented manufacturing organization where quality truly matters and leadership has a real voice. This role offers the opportunity to own and shape the ISO quality system, influence manufacturing and product decisions, and drive meaningful improvements in a hands-on environment. If you value accountability, continuous improvement, and making a visible impact, this is a place where your expertise will be recognized and valued.

Waterstone Human Capital is a purpose-driven recruiting and search firm specializing in connecting top talent with leading organizations across engineering, manufacturing, and related sectors throughout North America. Known for our deep industry expertise and people-first approach, we deliver thoughtful, high-impact talent solutions that drive long-term success. Better Leaders. Better Culters. Better Results.