Security Shift Supervisor

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Supervisor. The Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging and special events for multiple sites for a high-profile customer.

Site

Location:

Vance, AL

Starting base Pay: $19 per hour.

Shifts Available: 1:00 PM - 9:00 PM, 9:00 PM - 5:00 AM

Workdays Available:
All Workdays

Must have at least 2 years of Security experience to qualify.

Must have a valid driver’s license to be considered.

• Supervise and coordinate the delivery of quality services to the client. Act as a liaison between customer, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment range.
• Supervise day-to-day operations at the site for Lobbies, Badge & , Visitor Centers, and Large Events.
• Enforce Allied Universal policies as outlined in the handbooks and executive memos.
• Assist the Account Manager in identifying, meeting, and exceeding the needs of the customer.
• Meet all contractual scheduled hours with a minimum of unbilled overtime.
• Coordinate and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnel.
• Manage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists.
• Communicate staffing needs to the Account Manager or to recruiters via Requisition Form, assisting in identifying and interviewing quality candidates.
• Assure that lobby personnel receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.).
• Assist with the communication of policies, company announcements and job openings.
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders).
• Respond to client requests.
• Make emergency notifications as necessary pursuant to site Post Orders.
• Provide direction and instruction to subordinates regarding the performance of their duties.
• Disciplinary action/commendation decisions pertaining to security personnel.
• Make productivity and cost reduction recommendations to management.
• Make recommendations for physical security surveys, job safety analysis and post orders.
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel assigned.

• Must possess a high school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Must possess, or be able to obtain, a SECRET clearance with the Department of Defense.
• Minimum one (1) year of experience in security, law enforcement or military service.
• Must possess one or more of the following:
  • Service in the active-duty military, military reserves, or National Guard.
  • Service in Auxiliary Police or Police Cadets.
  • Minimum of one year verifiable and successful supervisory experience in security-related industry.
• Be able to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Effective oral and written communication skills.
• Problem solving skills.
• Active listening skills.
• Assess and evaluate situations effectively; identify critical issues quickly and accurately.
• Compile, sort, and interpret data.
• Research, investigate, compile information.
• Mediate conflict with tact, diplomacy.
• Write informatively, clearly, and accurately.
• Teamwork.
• Attention to detail.

• Possession of one or more of the…